Privacy Policy

Privacy Policy for Shine and Bright Window Cleaning

Effective Date: 01/01/2025

At Shine and Bright Window Cleaning, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.shineandbrightwindowcleaning.co.uk (the "Site"), and interact with our services. By using our Site or services, you consent to the practices described in this policy.

We may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, address, email address, phone number, and any other details you provide when contacting us or filling out forms on our Site.
• Payment Information: If you purchase services, we may collect your payment details, such as credit/debit card information or bank account details, through secure payment gateways.
• Usage Data: We may collect information about how you use our Site, such as IP addresses, browser types, device information, pages visited, and the dates and times you accessed the Site. This is gathered through cookies and other tracking technologies.

We use the information we collect for the following purposes:

• To Provide Services: To deliver the window cleaning, gutter cleaning, carpet cleaning, roof cleaning, and other related services you request.
• To Improve Our Website and Services: To analyze Site traffic, identify trends, and improve our service offerings.
• To Process Transactions: To complete and manage your transactions, including payment processing.
• To Communicate with You: To respond to your inquiries, provide customer support, or send you important updates, such as service reminders or policy changes.
• To Send Marketing Communications: If you opt-in, we may send you promotional emails or newsletters about new services, special offers, or other information we believe may interest you. You can opt out of marketing communications at any time by following the unsubscribe link in the email.

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your data. These measures include encryption, secure servers, and restricted access to sensitive information.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our Site uses cookies and other tracking technologies to enhance user experience and gather data about how visitors interact with the Site. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.

You can control cookie settings through your browser. If you choose to disable cookies, certain features of the Site may not function properly.

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business or performing services, such as payment processing, email marketing, or customer support. These third parties are obligated to keep your information confidential and use it only for the purposes for which we have engaged them.

We may also disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Shine and Bright Window Cleaning, our customers, or others.

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: If you believe the information we hold about you is incorrect or incomplete, you can request to update or correct it.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions, such as if we need to retain it for legal or contractual purposes.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will take reasonable steps to securely delete or anonymize it.

Our Site may contain links to third-party websites. These websites are not operated or controlled by Shine and Bright Window Cleaning, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Shine and Bright Window Cleaning
Email: info@shineandbright.uk
Phone: 07835048734
Address: Mickley Lodge Units, Burley Road, Langham, Rutland, LE15 7JB, UK

By using our Site and services, you agree to the terms outlined in this Privacy Policy. 

Thank you for trusting Shine and Bright Window Cleaning with your personal information.